BSEH Class 12th Tourism Hospitality & Travel Question Paper March 2025 Haryana

Organisation : Board of School Education Haryana (BSEH)
Exam : Senior Secondary Exam (Class 12th)
Document Type : Question Paper
Subject : Tourism Hospitality & Travel
Year : March 2025
Website : https://bseh.org.in/srsec-old-question-paper-march-2025

BSEH Haryana Class 12th Tourism Hospitality & Travel Question Paper

Download Board of School Education Haryana (BSEH) Senior Secondary Exam (Class 12th) March 2025 Tourism Hospitality & Travel Question Paper.

Related / Similar Question Paper : BSEH Haryana Class 12th Sociology Question Paper March 2025

BSEH Haryana Class 12th Tourism Hospitality & Travel Questions

1. Write a note on participation of women in decision making process. OR What to do during a terrorist attack ? Explain.
2. Explain any two categories of F & B outlets. OR Explain main causes of grievances.
3.Explain benefits of positive customer relations.OR Explain importance of customer feedback for business.
4.What are basic steps to food safety at home ?
5. How public area can be kept safe and clean ?
6. Explain importance of taking precautionary health measures.
7.What are ways to identify hazards at workplace ? OR Write a note on documentation of First Aid Treatment.
8.Write a note on role of foreign language in hospitality sector. OR Explain types of internal communication.
9.How cost and consumer income affect customer choices ?
10. Explain any two qualities of Successful Entrepreneur.
11. Define customer centricity. OR Write a note on Brand Value.
12. What points are included in Maternity Benefit Act ?ORWhat is law for equal pay ?
13.Write any four benefits of PPE.
14. What should be qualities of an executive while communicating with customers ?
15. What are Discount Customers ?

Objective Type Questions :
16. A ……………… customer is used to complain in a reasonable manner.
17………………. refers to employee’s dissatisfaction with company’s work policy.
18………………. refers to maintaining body’s cleanliness.
19.Full form of NIOSH is ……………… .
20. A ……………… is a structured system of communication.
21………………. customers visit stores only for confirming their needs on products.
22. ……………… is a state of feeling upset, annoyed and hopeless.
23.Full form of FIG is ……………… .

24.Solar power plants provide clean energy. (True/False)
25. A simple sentence has only one subject and one predicate. (True/False)

26.Sexual Harassment Act was launched in year ………………
(A) 1950
(B) 1960
(C) 1964
(D) 1994

27. First stage of active listening is ……………… .
(A) Receive
(B) Remember
(C) Respond
(D) Understand

28. A ……………… is an arrangement of cells in horizontal manner.
(A) Column
(B) Worksheet
(C) Row
(D) None

29.Default extension to save a file in Calc is ……………… .
(A) .odd
(B) .odc
(C) .odf
(D) .ods

30. NAPCC comprises of ……………… missions.
(A) 2
(B) 4
(C) 6
(D) 8

General Instructions :
** All questions are compulsory.
** Marks are indicated against each question.
** Your answer should be according to marks.

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