Organisation : Central Board of Secondary Education (CBSE)
Class Name : 10th (Class X)
Subject : Front Office Operation
Download : 2025 Exam Question Paper
Website : https://www.cbse.gov.in/cbsenew/question-paper.html
CBSE Class X Front Office Operation Question Paper
Central Board of Secondary Education (CBSE) Class X Front Office Operation 2025 Exam Question Paper.
CBSE Class X Front Office Operation Questions
1. Answer any 4 out of the given 6 questions on Employability skills :
(i) Who transmits the message through one medium to another ?
(A) Sender
(B) Receiver
(C) Listener
(D) Writer
(ii) Which one of the following is not a technique of stress management ?
(A) Time management
(B) Positive thoughts
(C) Healthy diet
(D) Unorganised academic life
(iii) ___________ refers to the ability to control one’s emotions, thoughts and behaviour effectively in different situations.
(A) Stress management
(B) Self motivation
(C) Self regulation
(D) Self obsession
(iv) ___________ is an example of computer software.
(A) Keyboard
(B) Monitor
(C) Mouse
(D) MS Word
(v) Which of the following is not the quality of successful entrepreneurs ?
(A) Problem solver
(B) Confident
(C) Creative
(D) Selfish
(vi) How exploitation of nature impacts our environment ?
(A) Improves water quality
(B) Reduces pollution
(C) Enhances natural resources
(D) Leads to climate change
2. Answer any 5 out of the given 6 questions :
(i) Rahul has planned trip of South Africa. After reaching South Africa, he booked a cab to hotel. Cab driver requested him to pay the charges in local currency. In which of the following currency Rahul should pay the cab charges ?
(A) Euro
(B) Rand
(C) Dollar
(D) Dinar
(ii) Roger booked the flight to Dubai through Qatar Airways. After reaching the airport he was searching for terminal by Qatar airlines name however only Airlines Codes were being displayed. Which of the following airlines code should be seen by Roger to identify the flight terminal ?
(A) QF
(B) QA
(C) QR
(D) AT
(iii) _________ is the practice of taking a good care of your body and health.
(A) Personal hygiene
(B) Grooming
(C) Bathing
(D) Social hygiene
(iv) To maintain good relations with guests, the front office staff should not possess :
(A) Pleasing personality
(B) Communication skills
(C) Positive attitude
(D) Rude behaviour and arrogance
(v) _________ is the first department of the hotel with which guest comes in contact at the time of their arrival.
(A) Kitchen
(B) Front office
(C) Security
(D) Housekeeping
(vi) Who is the head of bell desk section ?
(A) Bell hop
(B) Bell boy
(C) Bell captain
(D) Bus boy
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