Organisation : Central Board of Secondary Education (CBSE)
Class Name : 12th/HSC (Class XII)
Subject : Office Procedures & Practices
Download : 2025 Exam Question Paper
Website : https://www.cbse.gov.in/cbsenew/question-paper.html
CBSE Class XII Office Procedures & Practices Question Paper
Central Board of Secondary Education (CBSE) Class XII Office Procedures & Practices 2025 Exam Question Paper.
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CBSE Class XII Office Procedures & Practices Questions
Section A: (Objective Type Questions)
1. Answer any 4 questions out of the given 6 questions on Employability Skills.
(i) Listening attentively is important because of many reasons but not because :
(A) We listen to obtain information.
(B) We listen to learn.
(C) We listen to increase conflicts.
(D) We listen to maintain relationships
(ii) Result orientation is a term used to describe a person’s ability to recognize what results are important and how can we achieve them. One of the following is not a step to become result oriented :
(A) Prepare an action plan.
(B) Use the right resources and tools.
(C) Make a calendar.
(D) Look after your physical health.
(iii) In a spreadsheet, if you need to see the data of a particular group, what option would you use ?
(A) Format data
(B) Use password
(C) Apply filter
(D) Sort the data
(iv) What is the effect of slide layout change ?
(A) Content is rearranged in an organised way.
(B) Title gets aligned to center.
(C) New slide is inserted.
(D) Text matter changes.
(v) Entrepreneurship is the act of setting up and running a business, and ___________ in order to earn profits.
(vi) In an electronics factory there are many defective television sets. What can be done to minimize wastage ?
(A) Dump it in an abandoned site.
(B) Sell it to a scrap dealer.
(C) Sell it in the market.
(D) Send it back to production line.
2. Answer any 5 out of the given 7 questions:
(i) A secretary should possess a variety of soft skills to be successful and develop calm, __________ personality.
(A) Positive
(B) Authoritative
(C) Negative
(D) Moody
(ii) The letters which are sent out of an organization are prepared and signed by a/an __________.
(A) Authorized person
(B) Unauthorized person
(C) Manager
(D) Director
(iii) The main purpose of having a quorum is to prevent a small __________ from taking wrong decisions which may be unacceptable to the majority of members.
(iv) The following expenses are not reimbursed by the company to the executive when on official tour :
(A) Car rental
(B) Air tickets
(C) Hotel bills
(D) Personal shopping bills
(v) Banks act as representatives and correspondents of their customers. (True/False)
(vi) A __________ is a proposal put before a meeting for consideration and decision.
(vii) The word ‘Secretary’ is derived from the Latin word _____________.
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