HR2305 Managing Interpersonal & Group Processes M.B.A Question Bank : uou.ac.in
Name of the University : Uttarakhand Open University
Degree : M.B.A
Department : Human Resource Management
Subject Code/Name : HR2305 Managing Interpersonal and Group Processes
Year : II
Semester : IV
Document Type : Old Question Papers
Website : uou.ac.in
Download Model/Sample Question Paper : https://www.pdfquestion.in/uploads/uou.ac.in/4314-HR-2305.pdf
UOU Managing Interpersonal Question Paper
MBA-10/PGDHRM (Master of Business Administration/P.G Diploma in Human Resource Management)
Fourth Semester/Second Semester Examination 2012
Related : Uttarakhand Open University HR2304 International Human Resource Management M.B.A Question Bank : www.pdfquestion.in/4311.html
Time : 3 Hours
Max Marks: 60
Note : This paper is of Sixty (60) marks containing three (03) sections, learners are required to attempt the questions contained in these sections according to the detailed instructions given therein.
Section-A
(Long Answer Type Question)
Note : This section contains four (4) long answers Question of fifteen (15) marks each. Learners are required to answer two (02) questions
Q 1. According to the study of social behavior of the people, classify and explain different types of groups.
Q 2. Describe the stages involved in the development of a group.
Q 3. Write short note on :
(a) group synergy (b) group decision making
Q 4. Explain interpersonal communication and its impact on the groups.
Section B
(Short answer type Questions)
Note : This section contains (08) eight short type answer questions of
(05) five marks each. Learners are required to answer (04) four
Q 1. What are the causes of group cohesiveness-
Q 2. Give the elements of the communications process.
Q 3. What role does noise play in an effective communication process-
Q 4. How can feedback process help in yielding better results-
Q 5. Mention the features of a well-developed group.
Q 6. Give reasons why people join group.
Q 7. Why do the managers need to know the concept of group behavior?
Q 8. ‘Complex task accomplishment requires group efforts’. Discuss
Section C
(Objective-Type Questions)
Note : This section contains 10 (Ten) objective type Questions of one
(01) mark each. All the questions of this section are compulsory.
Q 1. Communications is quite essential for coordination, which is the essence of effective management.
Q 2. Desirable outcomes can sometimes be achieved with a garbage can strategy, but this approach can also lead to serious difficulties.
Q 3. The most flexible organizations have a culture of ignoring change.
Q 4. The power of an individual or a group is directly related to the persons or groups substitutability.
Q 5.Organisational culture is an important sources of stability and continuity to the organization , which provides a sense of security to its members.
Indicate the correct answers :
Q 6. Which of the following type of terms are composed of employee from about the same hierarchical level, but from different work areas who come together to accomplish a task?
(A) Problem solving teams
(B) Self managed work team
(C) Cross-functional teams
(D) Self-directed teams
Q 7. Complete the given statement Potential group performance = Individual performance+————
(A) Expected Performance
(B) Synergy
(C) Faculty group Performance
(D) Disagree
Q 8. Which of the following terms was coined by Richard Backhard in the mid -1950s as a response to the needs for integrating organizational needs with individual needs?
(A) Change Management
(B)Time management
(C) Organization Development
(D) Group Cohesiveness
Q 9. A manager who exerts power by evolving fear has ————- power.
(A) Coercive
(B) Legiterete
(C) Referent
(D) Reward
Q 10. In which of the following stage of socialization process, the new employee changes and adjusts to the job, work group and organization?
(A) Pre- arrival
(B) Encounter Stage
(C) Metamorphosis
(D) Adjustment stage
Fourth Semester, Examination-2015 :
Section – A : (Long Answer Type Questions)
Note : Section ‘A’ contains four (04) long-answer-type questions of fifteen (15) marks each. Learners are required to answer any two (02) questions only. (2×15=30)
1. What is interpersonal communication? State the various process of interpersonal communication.
2. What do you mean by ‘Learning’? Critically evaluate any one theory of learning.
3. Explain the need of Organigational Development programmers and also explain the various techniques of organizational development programmes.
4. “Morale is perhaps the most important factor of effecting productivity of employees”. Critically evaluate this statement.