Management Principles in Medical & Health Care Organizations MBA Question Bank : web.tnmgrmu.ac.in

Name of the University : The Tamilnadu Dr. M.G.R. Medical University
Degree : MBA HOSPITAL AND HEALTH MANAGEMENT DEGREE EXAMINATIONS
Subject Code/Name : 2001/Management Principles in Medical & Health Care Organizations
Year : I
Paper : III
Document Type : Question Bank
Website : web.tnmgrmu.ac.in

Download Model/Sample Question Paper :
2011-2012 : https://www.pdfquestion.in/uploads/web.tnmgrmu.ac.in/4075-432001KZ.pdf

October 2011 :
[KZ 1011] Sub. Code: 2001
MBA HOSPITAL AND HEALTH MANAGEMENT DEGREE EXAMINATIONS
Candidates admitted from 2010-2011
PAPER I : MANAGEMENT PRINCIPLES IN MEDICAL AND HEALTH CARE ORGANIZATIONS
Q.P. Code : 432001
Time : 3 hours
Maximum : 100 marks
(180 Min)
Answer ALL questions in the same order. :
I. Elaborate on :
1. What is staffing and management job system and situation factors affect staffing, discuss.
2. Discuss the process of planning, planning cycle and Differentiate functional objective, procedure, polices.
II. Write notes on :
1. Features of ISO 9001.
2. Patients satisfaction is an asset.
3. Job design and position requirement.
4. Event network analysis.
5. Budgetary control.
6. Input and output chart in health care system.
7. TOWS Matrix and Portfolio Matrix.
8. Organization Chart and Job description.
9. Participant in MBO and MBO cycle.
10. Managerial functions.

Sub. Code: 2001
Answer ALL questions in the same order. :
I. Elaborate on :
1. Define Decision Making. What are the steps involved in decision making? Explain its importance and characteristics.
2. List all the elements of Mckinsey’s 7S framework. Discuss their role in analyzing the efficiency of hospital administration.
II. Write notes on :
1. “Management is an Art or Science” – Discuss.
2. Differentiate between Administration and Management.
3. Explain quality assurance methods for patient satisfaction using standard operating procedures in hospitals.
4. Why does conflict occurs between line and staff? Explain the remedial measures for improving line and staff relationship.
5. Write short notes on:
a. Job Analysis
b. Job Description
c. Job Specification
d. Job Rotation
6. “Planning is looking ahead, while control is looking back” – Discuss.
7. Describe the salient features of scientific management by F.W.Taylor.
8. Define Planning. Explain the various steps involved in planning.
9. What are the steps involved in staffing process?
10.Define Re-engineering. Explain the concept of re-engineering in a multi-specialty hospital.