ICSE Class X Hospitality Management Question Paper 2022 : cisce.org
Organisation : Council For The Indian School Certificate Examinations
Class : Class X
Document Type : Specimen Question Paper
Subject : Hospitality Management
Semester : 1 and 2
Year : 2022
Website : https://cisce.org/publications.aspx
ICSE Class X Hospitality Management Specimen Question Paper
Council For The Indian School Certificate Examinations (ICSE) Class X Home Science Specimen Question Papers Semester 1 and 2 for the year 2022.
Related / Similar Question Paper : ICSE Class X Physical Education Question Paper 2022
ICSE Class X Hospitality Management Questions
Question 1
Formal speech that is not offensive and can be used in all situations is
1. polite speech
2. meeting
3. greeting
4. none
Question 2
“…thank you….”, “…..welcome.”, “….how may I help you?” etc. are all English phrases used in operational areas of a hotel to
1. meet and greet guests
2. clarify doubts with guests
3. welcome guests
4. bid farewell to guests
Question 3
To look both neat and presentable-proper dresscode, appropriate hairstyle, shoes, accessories, etc. are a part of
1. positive body language
2. positive attitude
3. grooming
4. confidence building
Question 4
Generally accepted standards of good behaviour and treating people with kindness in hospitality industry is a sign of proper
1. courtesy
2. professional knowledge
3. friendliness
4. etiquette
Question 5
Components of tourism are also called
1. 4 A’s of tourism
2. 6 A’s of tourism
3. 3 A’s of tourism
4. none
Question 6
Attraction, Accomodation, Amenities and __________.
1. Accessibility
2. Activity
3. Availability
4. Assurance
Question 7
Two main types of tourism are-Leisure and __________.
1. Business
2. Recreation
3. Holidays
4. Eco-tourism
Question 8
Hotels not assigned to a class or category nor arranged according to characteristics are called
1. Unclassified hotels
2. Budget hotels
3. Ecotels
4. Economy hotels
Question 9
Should guests have any problems or require to appreciate or comment, they would go directly to the
1. Housekeeping department
2. Front desk
3. HR department
4. Marketing department
Question 10
The department which is involved in food preparation is
1. Housekeeping
2. Food and Beverage
3. Food production
4. Kitchen
Question 11
Our body posture, along with its movements and placement of different body parts, expression of feelings and emotions, even if we don’t display voluntarily. In this regard, what is being referred to?
1. Etiquette
2. Confidence
3. Attitude
4. Positive body language
Question 12
In the service sector and wider hospitality industry, a person with a good and positive attitude is a pleasure to be around and that’s good for your customers and co-workers alike. Comment.
1. True
2. False
Question 13
Confidence is important for hospitality personnel because it
1. gives more happiness, peace of mind, enjoyment and less stress.
2. gives freedom from self doubt, fear and social anxiety.
3. increases self worth.
4. All of the above.
Question 14
Practicing good manners in everyday living, helps in learning _________ for the hospitality industry.
1. negotiating
2. etiquette
3. professional knowledge
4. recreation
Question 15
Visiting the ‘Kumbh Mela’ is an example of
1. Recreation
2. Business tourism
3. Religion tourism
4. Casual holidays
Question 16
Communication skills, problem solving skills, etiquette, courtesy, responsibility, teamwork are all examples of
1. Tourism products
2. Hard skills
3. Technical knowledge
4. Soft skills
Question 17
Recreation, sports, religion, medical, education are all types and purposes of
1. outbound tourism
2. inbound tourism
3. business tourism
4. leisure tourism
Question 18
Responsible and regulated travel to fragile, pristine and protected areas of the country is called
1. Eco tourism
2. Health tourism
3. Leisure tourism
4. Business tourism
Question 19
Medical aid, foreign currency exchange, safety and security, communication facilities are all examples of
1. Activities
2. Accessibility
3. Amenities
4. Attraction
Question 20
Any destination of tourists, need a place to eat, shop and stay overnight to contribute to the economy of that destination. Among the following what best describes this feature?
1. Accommodation
2. Attraction
3. Package availability
4. None of the above
Question 21
Which among the following is not a major operational department area in a hotel?
1. PMS
2. Food and Beverage
3. Sales and marketing
4. Human resource
Question 22
The function of the Front office in a hotel is
1. to maintain guest records and history
2. update the room status
3. facilitate guests pertaining to the telephone both internally and externally
4. all of the above
Download ICSE Class X Hospitality Management Question Paper
Download ICSE Hospitality Management Semester – 1 Class X Question Paper Here :
https://www.pdfquestion.in/uploads/pdf2022/hmsem1.pdf
Download ICSE Hospitality Management Semester – 2 Class X Question Paper Here :
https://www.pdfquestion.in/uploads/pdf2022/hmsem2.pdf